Get the most out of your installations with Annual Maintenance Programs. AMPs give you world-class support, software updates and feature enhancements for your virtualization platform.
We understand that along with our expertise to provide the Virtual Desktop Solutions, we also take high efforts to improvise the technology benefits. Our roadmap is to provide Quality Managed Support.
For Products manufactured before 1st January 2015 |
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Products |
Usage Policy |
Price |
Benefits |
| M300
L300 L250 |
Option A
Purchase AMP to use latest vSpace Pro 11.x or Enterprise 12.x ** (Details of Plans given Below) |
Annual | Warranty Extensions
Premium Support Enterprise Features Included Upgrades Included Cloud Managed Portal |
| Option B
FREE Downgrade to Use vSpace 6/8* with offline Activation |
Free
Limited Time Offer till August 31st. |
Device Usage Continuation
Limited features Limited Tech Support |
|
| Option C
Purchase Perpetual License to use vSpace 11.x and updates* |
Perpetual
Long Term Support Rs. 2,500 + GST Per User. |
Device Usage Continuation
Limited Tech Support Pro Features Included |
|
For Products manufactured after 1st January 2015 |
|||
Applicable Conditions |
Usage Policy |
Benefits |
|
| L300
L250 RX300 M300 MX100S MX100D |
Option A
Purchase AMP to use latest vSpace Pro 11.x or Enterprise 12.x |
Annual | Warranty Extensions
Premium Support Enterprise Features Included Upgrades Included Cloud Managed Portal |
| Option B
Use vSpace Pro 11.x LTS with updates |
Free | Device Usage Continuation
Limited features Limited Tech-Support Pro Features Included |
|
| FEATURES | BASIC
|
ADVANCED
(Recommended) |
PREMIUM
|
| One Time Remote Installation Free | YES | YES | YES |
| Onsite | |||
| Tickets Support | Unlimited | Unlimited | Unlimited |
| Phone / Remote Support Sessions | 30 / YEAR | 60 / YEAR | Unlimited |
| vSpace Enterprise Edition | Included | Included | Included |
| Latest AMP Premium Features | Included | Included | Included |
| REPONSE TIME | 2 HOUR | 1 HOUR | 30 MINS |
| RESOLUTION TAT | 24 HOUR | 8 HOUR | 2 HOUR |
| ONSITE SUPPORT | CHARGEABLE | CHARGEABLE | INCLUDED |
| RMA SUPPORT | CTB | CTB | ADVANCE RMA |
| OUT OF Warranty Support | NA | Working Device | Working Device |
| PREVENTIVE MAINTAINENCE | NO | NO | YES |
| REALTIME | NO | NO | YES |
| HEALTH MONITORING | |||
| SRP (inclusive of GST) | 1199 | 1799 | 2599 |
| Terms & Conditions Apply | |||
Get the most out of your installations with Annual Maintenance Programs. AMP's give you world-class support, software updates and feature enhancements for your virtualization platform.